Welcome to NewDigitalNet

At NewDigitalNet.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our internet, cable TV, and connectivity-related information and support services.

By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of the website.

1. Information We Collect

We may collect information from you in several ways, including:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Internet and cable TV service inquiries or preferences
  • Any information submitted through contact forms, service requests, or customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Referral and exit pages
  • Date and time of visits
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Provide internet and cable TV information and support services
  • Respond to customer inquiries and service requests
  • Connect you with internet or television service providers or related partners when requested
  • Improve website functionality and user experience
  • Personalize website content and communications
  • Send updates, newsletters, promotional offers, and service announcements where permitted by law
  • Prevent fraud and enhance website security
  • Comply with applicable legal and regulatory requirements

3. How We Share Your Information

Service Providers & Business Partners

We may share your information with trusted third-party service providers, internet service providers, cable TV providers, marketing partners, or technical support partners when necessary to provide requested information or assistance.

Legal Requirements

We may disclose information when required by law, court order, regulatory authority, or governmental request.

Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

No Unauthorized Sale of Personal Information

We do not sell your personal information to unrelated third parties for their independent marketing purposes.

4. Cookies & Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic and usage
  • Enhance website functionality and security
  • Deliver relevant content and advertisements

You may manage your cookie preferences through your browser settings. Disabling cookies may affect certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may include links to third-party internet service providers, cable TV companies, equipment manufacturers, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any website you visit.

7. Children’s Privacy

This website is intended for adults seeking internet and cable TV information or support services.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where applicable
  • Request information about how your data is processed

To exercise these rights, please contact us using the information provided on our website.

9. Communications & Marketing

By submitting your information through NewDigitalNet.com, you may consent to receive communications by phone, email, SMS, or other methods regarding internet services, cable TV packages, technical support updates, promotional offers, and related services.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

10. Compliance

We strive to comply with applicable privacy, consumer protection, and electronic communication laws governing online services and customer communications.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any revisions will be posted on this page along with the updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the contact information available on NewDigitalNet.com.

Support Hours

Monday – Friday: 9:00 AM – 7:00 PM

Saturday – Sunday: 10:00 AM – 5:00 PM